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Fairways Trust:
Growth, Impact, and Individual Support
Fairways Trust was officially granted charity status in January 2014. Since then, the organisation has seen remarkable growth—expanding from just 5 service users to accommodating 83 individuals within the first 18 months alone. In recognition of its significant work with diverse individuals and communities, Fairways Trust was invited to participate in the Commonwealth African Summit in London. Delegates from the Trust attended the three-day event, networking with dignitaries and representatives from various countries. The insights gained during the Summit have since enriched the Trust’s service delivery and approach. As part of its intake process, Fairways Trust uses a structured assessment tool to determine the suitability of applicants and to identify areas where support is needed. Insights from recent assessments show that:
Once accepted into the service, each individual receives a personalised support plan tailored to the issues identified in their initial assessment. This one-to-one planning approach ensures that each service user receives the guidance, tools, and encouragement needed to overcome their challenges and move toward a more stable and independent life.
Fairways Breakdown of Service Users
Each individual undergoes a one-to-one assessment, after which suitable accommodation is arranged within our services. Every resident receives a personalised support plan tailored to their needs, based on issues identified during their initial assessment. This ensures focused and structured care throughout their stay.
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Our Partners
Our
Partners
We proudly partner with Medway Council, probation services, recovery programs, and healthcare professionals to support our community.
Breakdown of Fairways Trust Service Users – Outcome Star Assessment Rating
The Outcome Star is the assessment tool used by Fairways Accommodation Support Trust during the initial one-on-one meeting with prospective service users. This tool helps us evaluate each individual’s needs and tailor their support plan accordingly.
🎯 Motivation & Taking Responsibility
35%🛁 Self-Care & Living Skills
30%💰 Managing Money
50%🤝 Social Networks & Relationships
45%🚫 Drug & Alcohol Misuse
50%💪 Physical Health
35%🧠 Emotional & Mental Health
70%🕒 Meaningful Use of Time
60%🏘️ Managing Tenancy & Accommodation
70%⚖️ History of Offending
28%Each area scored reflects the percentage of service users presenting challenges in that specific category. These results directly shape the personal support plans we create for every individual in our care.
Fairways Trust: Service User Progress & Move-On Outcomes
Fairways Trust has successfully supported a wide range of service users with diverse and complex needs. To date, 60 individuals have moved on from our care, while 23 service users are currently accommodated and receiving support.
We are proud to share the positive outcomes achieved by those who have transitioned from our services:
✅ Positive Move-On Outcomes
- 🎓 25% (15 individuals) progressed into higher education
- 💼 20% (12 individuals) gained employment
- 🏠 13% (8 individuals) reunited with family
These achievements reflect the effectiveness of our tailored support plans and collaborative care approach.
⚠️ Challenging Outcomes (Typical of Our Service Group)
- 🔁 20% (12 individuals) were recalled
- 🏥 8% (5 individuals) were hospitalised
- ❓ 19% (8 individuals) fall under miscellaneous cases
Breakdown of Fairways Trust Service User Move-On Outcomes
| Category | No. of Users |
|---|---|
| Higher Education | 15 |
| Employment | 12 |
| Hospital Admission | 5 |
| Recall | 12 |
| Reunited with Family | 8 |
| Miscellaneous | 8 |
| Total | 60 |
Fairways Trust: Service User Referral Sources & Food Outreach
Fairways Trust receives referrals from a variety of agencies dedicated to housing and rehabilitation:
| Referral Source | Number of Referrals | Percentage |
|---|---|---|
| Riverside 1 | 20 | 24% |
| Riverside 2 (Medway Council) | 20 | 22% |
| Local Probation Service | 10 | 12% |
| Rochester Prison | 5 | 6% |
| Caash Team (5 Kent Councils) | 28 | 34% |
Fairways Trust is pleased to report that it has been accepted by Greggs the Bakers to receive daily end-of-day food donations from several shops across Kent. These donations, along with regular contributions from Tesco and KFC, enable us to feed over 300 homeless individuals weekly in the community.
In addition, Fairways Trust is an approved distributor of Medway Food Bank vouchers. Service users experiencing crisis situations can visit our office for an assessment. If qualified, they are issued vouchers valid for a week's groceries, redeemable at food bank centers across Medway, including the Salvation Army on Ordnance Street in Chatham. A maximum of 4 vouchers can be issued per individual annually to encourage sustainable living.
“
Fairways gave me a second chance—I now have a job and a home.
James M.,
“
The support team helped me reconnect with my family.
Lisa A.,
“
From prison to purpose. I’ll always be grateful.
Darren L.,
Help Vulnerable Adults Thrive.
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Fairways Trust is a UK-based nonprofit providing safe housing, support, and second chances for vulnerable adults across Medway and Kent.
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Contact
Fairways Trust, 99-101 High Street, Chatham, ME4 4DL